Who establishes the notification methods for consumers regarding the department's contact details for complaints?

The correct answer is the executive director because this role is typically responsible for implementing the policies and procedures established by the commission. The executive director oversees the operations of the department and ensures that consumers are made aware of how to get in touch with the department regarding any complaints. This includes establishing protocols for communication and ensuring that contact information is readily accessible to the public.

The state legislature is responsible for creating laws, but they do not directly handle the specific notification methods related to departmental procedures. Commission members provide guidance and set policies, but the practical implementation of those policies, such as notification methods, falls under the executive director's purview. Department staff carry out day-to-day operations but do not have the authority to establish official methods of notification. The executive director serves as the crucial link between the policy-setting bodies and the actual execution of administrative functions.